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Shipping & Returns

Gay's The Word

UK Shipping

All UK orders are shipped Royal Mail 2nd Class as standard. The UK includes Great Britain and Northern Ireland.

Regarding Gay's The Word and LGSM posters, we have built in the cost of shipping £4 into the price of each poster because they will always ship separately from books, t-shirts, tote bags, and other items in a sturdy cardboard tube. If you would like to purchase more than one poster and have them shipped to the same address, please contact us for shipping costs.

European Shipping

All orders up to 2kg are shipped at a flat rate of £10 to Europe (this includes all countries designated as Europe by Royal Mail). If any orders are placed over 2kg, we will contact you directly to discuss shipping costs. If you would prefer an at-cost shipping quote (for 1 book, for example), please contact us via email. 

International Shipping - Worldwide

We are always delighted to send books all over the world! To place your order, please contact us directly via email and we will reply with shipping costs. Prices are at-cost using Royal Mail's International Standard shipping rates.

Missing Parcel

If you suspect that your parcel has gone missing, please contact us with your order details and we'll replace it free of charge. However, we may ask you to wait a short period of time in case there was a delay within the postal system itself.

Damaged Parcel

If any of the items in your order have arrived damaged, please contact us as soon as possible to discuss a replacement.

Returns

We only accept returns in exceptional circumstances. If you would like your order to be considered for return, please contact us as soon as possible with your order details. Returns are at the discretion of our booksellers.

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Gay's The Word

66 Marchmont Street

London WC1N 1AB (Map)

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